Plan Your Visit

Prohibited Items

We ask all guests to arrive early and travel light, as you may be subject to search, which includes metal-detecting hand wands upon entry. For safety reasons, prohibited items include but are not limited to:
  • Aerosol cans
  • Alcohol, drugs, illegal substances or any paraphernalia associated with drug use
  • Animals
  • Audio/Video recorders
  • Backpacks
  • Bags larger than 12” by 6” by 12” - See Clear Bag Policy below.
  • Balloons
  • Camera cases
  • Cameras with removable lenses or flash
  • Cans, bottles, coolers or other similar containers
  • Fireworks
  • Flags, signs or banners
  • Flowers or Gifts
  • Hover boards
  • Laser pens/pointers
  • Noisemakers such as air horns or whistles
  • Outside food or drinks
  • Tripods, monopods, other professional photography equipment or selfie sticks
  • Pepper spray/mace
  • Weapons of any type, including chains, knives, firearms and spiked jewelry
  • No Smoking or Vaping is permitted at Truist Arena

**Other items deemed unacceptable by event/building management**

If an item is revealed during a search, patrons may dispose of the item or they may return the item to their vehicle. Truist Arena does not safeguard any personal belongings or items of any type.

A Clear Bag Policy is in effect all shows/events. You must abide by the following:

• 12” by 6” by 12” clear bag + 1 clutch bag per guest permitted.

• One Gallon Ziploc storage bag permitted.

• One Clutch bag no larger than 4.6”x 6.5” with or without straps permitted.

• Exceptions can be made for Medical bags after a proper inspection.