Plan Your Visit

Accessibility and ADA Compliance

BB&T Arena at Northern Kentucky University offers ADA-compliant seating. All sections may not be available due to production requirements. For event-specific information, please call the BB&T Arena Box Office at: (859) 292-2889.

Accessibility Information:

BB&T Arena meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, BB&T Arena ATM’s, and counters are accessible to guests with disabilities.

Accessible Tickets/Seating:

Wheelchair accessible seats are available in all price levels. Up to three companion tickets, as available, may be purchased with each wheelchair accessible ticket. Please indicate when purchasing tickets if you require accessible seating. ADA seating may be purchased on the floor so long as there are floor seats available on an aisle. All requests for ADA seating on the floor should be directed to the BB&T Arena's Box Office no later than 24 hours prior to the event.

Accessible Drop-off:

In general, patrons with disabilities may be dropped off at the drop-off circle in front of the arena. One should enter the campus of Northern Kentucky University from Nunn Drive in order to access the drop-off area. Click here for the NKU Campus Map. Some events at BB&T Arena may have the Northern Kentucky Department of Public Safety directing traffic to and from BB&T Arena. When an event calls for this, specific information concerning accessibility drop-off will be posted an events specific event page on the BB&T Arena website.

Accessible Parking:

Accessible parking spaces are located in the adjacent surface lot (Lot O) & in the Welcome Center Garage. You must have a valid person with a disabled parking placard to park. One should enter the campus of Northern Kentucky University from Nunn Drive in order to access accessible parking close to the arena. Click here for the NKU Campus Map. Parking is first-come first-served and spaces are limited. An early arrival is strongly recommended. Shuttle service may be offered in some circumstances. Please refer to a specific event page if shuttle service is being offered.

Listening Devices:

Guests of the BB&T Arena who are hearing impaired may request an amplification device for most events at the Arena. Please contact (859) 292-2889 or email us at These requests should be made at least one week in advance to ensure the proper device is available when you attend the event. A photo ID is required when borrowing the device and all amplification devices are operable from any seat.

Sign Interpreters:

BB&T Arena can provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received three weeks prior to the event and be approved by production management. For details, please email us at or call the BB&T Arena Office at (859) 442-2659.

Wheelchair Assistance:

The BB&T Arena offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Services representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during an event. If wheelchair assistance is necessary during an event, please notify the nearest staff member.